sami-tamimi.com privacy policy

March 2023

Contact details

Name: Sami Tamimi

E-mail: contact@sami-tamimi.com

The type of personal information we collect

We currently collect and process the following information:

·       Name and contact details, telephone/mobile and email address

·       Website user stats

If we are running an event that you are personally attending, then we may collect more sensitive data such as dietary requirements or access needs if applicable

Examples of the sources of data we collect about you:

·       Application or registration forms for events and courses

·       When you talk to us on the telephone, personally or communicate with us via social media or website

·       In emails and letters

·       When you use our website

·       When you interact on social media

·       Payment and transactional data

·       Publicly available information

What personal data do we collect for business purposes?

We may collect the following information about you:

·       your name

·       your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address

·       purchases and orders made by you

·       your on-line browsing activities on our website

·       when you make a purchase or place an order with us, your payment card details

·       your communication and marketing preferences

·       your product interests, preferences, feedback and survey responses

·       your location

·       your correspondence and communications with sami-tamimi.com

Why we have your personal information

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

a.     Your consent. You are able to remove your consent at any time. You can do this by contacting contact@sami-tamimi.com

b.     We have a contractual obligation.

How we process your data

GDPR law says that we can only use your personal information if we have a proper reason to do so. This includes sharing your data with third parties. We may process your personal data for the following purposes, if relevant:

·       to provide services to you

·       to tailor your experience on our website

·       to verify your identity

·       for crime and fraud prevention, detection and related purposes

·       with your agreement, to contact you electronically about services which we think may interest you

·       for research and statistical analysis

·       to carry out marketing activities in a business context, e.g., events

·       to provide you with information about other services we are offering

·       where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute)

·       to communicate with you about news and events and other activities we are involved in and believe you would be interested in

·       to provide advice or guidance about using our services

·       to collect and recover money that is owed to us

·       to communicate with you via social media

We process this data on the basis of our legitimate interest to run sami-tamimi.com in an efficient and proper way. This includes managing our financial position, planning, audit, communications, business capability and to exercise our rights set out in agreements and contracts. We also process your personal data where required to comply with laws and regulations that apply to us.

Retention Period

There are various lengths of time that data is kept for depending on need and other laws that we adhere to. You have the right to be forgotten within our database as long as there isn't an over-riding legitimate business need.

Unless we explain otherwise to you, we'll hold your personal information based on the following retention periods for personal data:

·       Events - 2 years after the event you attended

When we may share your information

We will treat your personal information as private and confidential, but may share it with each other and disclose it outside of sami-tamimi.com if:

·       allowed by any agreement entered into by you

·       your consent

·       needed by our agents, advisers or others involved in running accounts and services for you or collecting what you owe to other companies

·       needed by third parties to help manage your records (such as our IT suppliers who run our computer systems) - please note we will have appropriate separate service contracts in place with these firms

·       governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so:

• to comply with our legal obligations

• to exercise our legal rights (for example in court cases)

• for the prevention, detection, investigation of crime or prosecution of offenders; and

• for the protection of our employees

Please note that where we have a relationship with a third party involving your data, we will have a signed data controller/processor agreement with them.

Your data protection rights

Under data protection law, you have rights including:

·       Your right of access - You have the right to ask us for copies of your personal information.

·       Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

·       Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

·       Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

·       Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

·       Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@sami-tamimi.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@sami-tamimi.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk